A leadership team I work with had a strong quarter. Their revenue was up and the pipeline looked healthy. Everyone on the team felt good about the direction of the business. Then I asked a simple question: "Do you know which of your service lines is ...
It's a question that often gets a quick reaction: Can you really solve 15 issues in 60 minutes during your Level 10 Meeting®? When newer leadership teams hear it, the response is usually some version of, "There's no way." But teams that have been working ...
I was working with a leadership team recently who had what looked like a beautifully simple Accountability Chart. Clean boxes. Clear names. Everyone knew who was “in charge” of what. At least, that was the theory. Then we started talking about what was ...
