People & Process

Get clear on who owns what

When roles aren’t clear and processes aren’t documented, your team can’t execute.

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Why people management and processes break down

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Role Confusion

Roles and responsibilities aren’t clear

Org charts live in slide decks. Job descriptions live in random docs. And what people are actually responsible for lives in someone’s head.

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No Playbook

Processes aren’t documented or accessible

Everyone’s doing it their own way or guessing. There’s no single place for “how we do things here,” so work becomes inconsistent and mistakes repeat.

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Ramp Friction

Onboarding takes too long

New hires spend months piecing together how the business works, searching for answers instead of contributing with confidence.

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Hidden Blockers

Leaders can’t see what’s stuck

Leaders don’t notice bottlenecks until they’re already slowing things down. Priorities keep shifting, and by the time issues surface, they’re already urgent.

How Ninety brings people and process together

Ninety gives you one connected system where roles are clear, processes live in one place, and teams improve week over week.

green checkmark  1. Get the structure right: roles, teams, and ownership

Create clarity around who owns what and how your organization is structured.

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Directory

See everyone in one place

A unified list of every team member with clear roles, access, and contact information.

The Accountability Chart®

Define who owns what

Define reporting lines, responsibilities, and who is accountable for each function.

Teams

Structure teams with clarity

Organize people into functional, cross-functional, or project-based groups with clarity.

User Settings

Control who sees what

Control access, roles, and permissions so the right people see the right information.

green checkmark  2. Build and share how your business runs

Document your processes, knowledge, and standards in one living system.

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Knowledge

Keep processes in one place

Centralize processes, SOPs, best practices, templates, and training — all searchable and always up to date.

OS Toolbox

Scale your operating system

A collection of operating tools, templates, and frameworks that make adopting and scaling your operating system simple.

Maz

Write processes with AI

Use AI to draft, refine, and update process documentation or SOPs instantly.

green checkmark  3. Develop high-performing team members

Give your team the structure, coaching, and tools to grow their skills and performance.

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1-on-1 Tool

Coach with structure

Run consistent, high-value coaching and development conversations with structure and follow-through.

Assessments

Evaluate performance and fit

Evaluate role fit, performance, and cultural alignment using standardized, easy-to-run assessments.

Seat Skills

Define and track skills

Clearly define the skills required for each role and measure how each person is progressing.

Mobile App

Access work anywhere

Give employees on-the-go access to their responsibilities, meetings, and development tools.

green checkmark  4. See the health of your people and processes in real time

Give leaders visibility into how well the system is working.

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Ninety EOS Vision/Traction Organizer outlining core values, long-term vision, and key measurables.

Insights

Your work. Always with you.

Spot adoption gaps, performance patterns, capacity issues, and risks across teams.

Maz

Never miss what matters

Get AI-powered suggestions for coaching, documentation updates, and process improvements.

Maz Meeting Prep

Generate smarter agendas

Generate agendas, insights, and suggestions before every meeting so teams show up ready to execute.

See how teams like yours are winning with Ninety

“We rolled Ninety out company-wide in 60 days.”

“Going through this program helped take 90 + EOS from just our leadership team to our entire company. I’m excited to see what efficiencies and clarity we’ll gain throughout the whole company by having everyone speaking the same language and using the same measuring stick!

It would have taken me more than a year to get our team to the point this program got us to within 60 days — all while not feeling overwhelming or too heavy of a lift. When running a business, finding a solution that adds value without adding to your workload is crucial and the Ninety team delivered.”

Maureen Feller |  Chief Operating Officer, McSteen Land Surveyors

“They really helped turn on some lights for us.”

"I can be pretty critical of where we are in our EOS journey — maybe even a little grumpy about it. But after working with Ninety's Professional Services team, I left feeling like we're right where we should be — even ahead of the curve. They really helped turn on some lights for us."

Tim Ramsey |  VP of Operations, Ward Vessel & Exchanger

“Highly recommend to anyone running on EOS®”

"Using the Ninety application has changed the way our company runs on EOS® for the better. It has improved communication and alignment across the organization as well as provided us with a much needed framework for managing to-dos, tracking issues/solutions, and reviewing scorecard data over time. The customer service is awesome and the development team progressive and nimble. Highly recommend to anyone running on EOS®"

Sarah Thomas,  Edgewater Group, Inc

“We rolled Ninety out company-wide in 60 days.”

“Going through this program helped take 90 + EOS from just our leadership team to our entire company. I’m excited to see what efficiencies and clarity we’ll gain throughout the whole company by having everyone speaking the same language and using the same measuring stick!

It would have taken me more than a year to get our team to the point this program got us to within 60 days — all while not feeling overwhelming or too heavy of a lift. When running a business, finding a solution that adds value without adding to your workload is crucial and the Ninety team delivered.”

Maureen Feller |  Chief Operating Officer, McSteen Land Surveyors

“They really helped turn on some lights for us.”

"I can be pretty critical of where we are in our EOS journey — maybe even a little grumpy about it. But after working with Ninety's Professional Services team, I left feeling like we're right where we should be — even ahead of the curve. They really helped turn on some lights for us."

Tim Ramsey |  VP of Operations, Ward Vessel & Exchanger

“Highly recommend to anyone running on EOS®”

"Using the Ninety application has changed the way our company runs on EOS® for the better. It has improved communication and alignment across the organization as well as provided us with a much needed framework for managing to-dos, tracking issues/solutions, and reviewing scorecard data over time. The customer service is awesome and the development team progressive and nimble. Highly recommend to anyone running on EOS®"

Sarah Thomas,  Edgewater Group, Inc

Build strategic plans that stick

Stop creating plans that fade after your planning session. Start building plans your team actually executes. 

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