Impact Moments follows founders, EOS Implementers, Integrators, and Ninety power users as they share the moment something finally clicked — when a tough issue turned into a clear next step for their teams. You get the story, the ripple effect, and the practical move to try in your own business.
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What is Impact Moments?
Impact Moments is where growth‑minded leaders in the EOS community unpack the pivotal leadership moments that changed how they run their business, use their operating system, and build healthier teams. No polished origin stories. Just the decision, the context, and the tool that moved them forward.
- Focused.
One theme per episode, takeaways you can start using today. - Actionable.
Ideas tied to EOS tools and disciplines, often powered by Ninety, that you can test with your team right away. - Human.
Wins, misses, and hard lessons shared honestly, including what didn’t work on the way to the breakthrough.
Latest episodes
Watch the latest Impact Moment. The insight that clicked for one leader can for you too.
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Episode 14 — Why the Loudest Voice Stopped Winning feat. Bart McCollum
Bart McCollum has spent his career as the operator founders call when a business is ready to grow up. He started as an attorney, moved to a bank bond desk, helped build a ...
Watch -
Episode 13 — 1,500 Sessions Later, JBS Says EOS Isn't About the Tools feat. Jonathan B. Smith
Jonathan B. Smith, known as JBS, was one of Gino Wickman's first clients. He met Gino at an EO event before EOS® even had a name, and that early bet turned into an Inc. 500 ...
Watch -
Episode 12 — Why Self-Implementing EOS Nearly Broke His Business feat. Jay Tankersley
Jay Tankersley spent 18 months trying to self-implement EOS before admitting it wasn't working. Six months with a ...Watch
Why it matters
Impact Moments delivers real leadership breakthroughs from the EOS community—honest stories, practical EOS-based insights, and one clear move you can apply immediately to run your business better.
Authentic
Real Stories
Built from lived experience — not hypotheticals or theory.
Practical
Instantly usable
Each episode ends with a practical insight you can apply this week.
Grounded
Traction-minded
Stories grounded in EOS tools, disciplines, and real team dynamics.
Meet the hosts
Kris Snyder and Christine Watts bring EOS® experience, on‑the‑ground coaching, and a knack for turning complex moments into simple insights.
Kris Snyder (Chief Revenue Officer at Ninety and Professional EOS Implementer®) has coached more than 50 entrepreneurial leadership teams across 400+ full‑day sessions, helping them run EOS on Ninety.
Christine Watts leads Professional Services & Certification at Ninety, working with Implementers, Integrators™, and growth‑minded leaders to turn operating systems into everyday habits. Together they’ve seen hundreds of those “impact moments” in session rooms — the instant a team spots the real issue and finally knows what to do next.
Latest Newsletters
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From Problem Solvers to Problem Preventers
Jul 20, 2026When Bart McCollum joined Lime Media Group, the company was already running on EOS®. They were having Level 10 Meetings, setting Rocks, and ... -
The Shorter Path from Data to Decisions
Jul 13, 2026Nicole Mathis, CIO and Integrator at Ralston Vet, was preparing for a Quarterly Planning Session. Her team’s Scorecard, Rocks, meeting ... -
Bring More Discipline to Your 1-on-1s
Jul 6, 2026I’ve seen plenty of 1-1s lose value because someone shows up hoping the right conversation will surface once the meeting starts. Too often, ... -
The Problem Was Never the Business
Jun 29, 2026I recently sat down with Jonathan B. Smith, better known as JBS, and we traded session-room stories. Early in our conversation, he shared a ... -
Quiet Quitting Starts Here
Jun 22, 2026I recently connected with Joe Paulsen, and he said something I don’t think enough leadership teams are talking about: Too many leaders ... -
The Hard Part of Self-Implementing EOS®
Jun 15, 2026Jay Tankersley spent 18 months trying to self-implement EOS. His team ran some of the tools, held meetings, and made slow progress. Then ...