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Issues

  • I Once Walked Out of My Own Meeting. Here's What IDS® Taught Me About Why.

    I walked out of one of my own team's meetings once. Just the one time, and I never had to do it again. It was our Marketing meeting. Everybody seemed relaxed and ready to roll. I sat down, took one look at the Issues List they'd brought, and said, more ...

  • Woman sitting down at a table, listening to a speaker.

    Why Teams Hold Back During IDS® and How Leaders Can Build Trust

    A CEO said to me after a leadership team meeting, “I don't understand why my team keeps holding back. I know they have thoughts and concerns, but they rarely say what they're really thinking.” I had just seen why.

  • Someone sitting down looking at their laptop screen at an IDS Level 10 Meeting on Ninety.

    How to Keep Your EOS® Level 10 Meetings® On Track: Short-Term vs. Long-Term Issues

    I was facilitating a Level 10 Meeting® with a client when we got to a customer issue on our Issues List. A sales problem had gotten serious enough that one customer had already told them they were leaving. The team needed to decide what to do next, who ...