I was facilitating a Level 10 Meeting® with a client when we got to a customer issue on our Issues List. A sales problem had gotten serious enough that one customer had already told them they were leaving. The team needed to decide what to do next, who ...
It's a question that often gets a quick reaction: Can you really solve 15 issues in 60 minutes during your Level 10 Meeting®? When newer leadership teams hear it, the response is usually some version of, "There's no way." But teams that have been working ...
A few years ago, I worked with a business owner who had reached a point he never thought he’d hit: He was ready to walk away from the company he’d built. The work had become a grind, and his calendar was completely filled with meetings that were taking ...
