As the go-to person in the EOS® community for family business, I hear the same version of this story a lot. The families and industries may be different, but the story is the same: Every year, without fail, the holidays go sideways. It's not on purpose. ...
I was working with a leadership team recently when a recurring delivery issue reached the top of their Issues List. The business had grown quickly. Sales was closing larger, more complex work, but Operations was missing delivery dates and margins were ...
I walked out of one of my own team's meetings once. Just the one time, and I never had to do it again. It was our Marketing meeting. Everybody seemed relaxed and ready to roll. I sat down, took one look at the Issues List they'd brought, and said, more ...
