Before joining Ninety, I spent several years working in a fast-paced nonprofit where our small marketing team supported a huge amount of work. Every day was a blur of back-to-back meetings, each one about a completely different topic.
Every year, by the second or third week of March, I usually get a familiar call. “Kris, we’re already off track. My team is unclear because we have too many priorities. The plan’s there, but it’s like we’re stuck in last year’s habits again.”
I first read The Five Dysfunctions of a Team by Patrick Lencioni in 2004, and I was immediately hooked. Not just because it was well‑written with a relatable, action-oriented framework, but because I was living my own version of it. It led me to ...
