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Meet the Author:
Debra Chantry-Taylor

Debra Chantry-Taylor is a Certified EOS Implementer®, Family Business Advisor, speaker, podcast host, and founder of Business Action. She works with entrepreneurial leadership teams across Australia and New Zealand to help them gain clarity, strengthen accountability, solve real issues, and build healthier, more valuable businesses. With deep experience in both EOS and family business dynamics, Debra helps founders, owners, and leadership teams navigate growth, people complexity, succession, and the evolving role of AI in business. She is particularly focused on how AI and agentic tools can be integrated into EOS-run companies without losing the human accountability that makes great businesses work. Debra is the host of theBetter Business, Better Lifepodcast and a passionate advocate for practical tools, honest conversations, and Right People, Right Seats, Right AI, Right Seats.

Articles by Debra Chantry-Taylor

  • A man sitting down with his arms folded while conversing. Leadership teams don't struggle to find issues. They struggle to solve them. Learn how to turn IDS® conversations into decisions that create lasting change.

    Leadership

    Why Some EOS® Teams Talk About Issues in IDS® But Never Solve Them

    I was working with a leadership team recently when a recurring delivery issue reached the top of their Issues List. The business had grown quickly. Sales was closing larger, more complex work, but Operations was missing delivery dates and margins were ...

    By Debra Chantry-Taylor • 13 Minute Read

  • Two men sit at a table in a restaurant

    Business growth

    Why IDS® Is Harder for Family Businesses, and How to Fix It

    I was working with a sibling leadership team recently when an issue about purchasing authority took an unexpected trip back to childhood. The business issue was straightforward: Branch managers were ordering stock outside the agreed limits, tying up ...

    By Debra Chantry-Taylor • 14 Minute Read

  • Leadership, Eos®

    Why Your EOS® Accountability Chart Has to Evolve as You Grow

    I was working with a leadership team recently who had what looked like a beautifully simple Accountability Chart. Clean boxes. Clear names. Everyone knew who was “in charge” of what. At least, that was the theory. Then we started talking about what was ...

    By Debra Chantry-Taylor • 12 Minute Read