Process Creates Freedom: Busting the 3 Myths That Keep Leaders Stuck

Editor's Note: Lisa González is a best-selling co-author of Process!, an EOS Implementer®, Speaker, and Process! coach.

Ask any entrepreneurial leader why they started their business, joined their department, or what they want most, and “freedom” will be at the top of the list. Yet too many feel chained to the day to day, stuck in firefighting, and robbed of time to think strategically. They often are too busy, at best, to prioritize process. Here’s the paradox: the freedom leaders crave comes not from avoiding process, but from embracing it.

In Process! (part of the EOS® Traction Library), we remind leaders that strengthening process is never just about documentation. It starts with mindset. The Process! Process begins with Commit, addressing the common myths and biases that make leaders resist process. Because it’s not enough to write things down, without buy in, no one will maintain the work and you’ll never get the results you deserve.

Myth 1: “I’m Not a Process Person”

Entrepreneurs often see themselves as visionaries and problem solvers, not process people. But the truth is, every human being is process oriented by nature. We all rely on habits and repeatable ways of doing things because our lives are busy and complex. Think about how you brush your teeth, make your morning coffee, or drive to work, you follow a process without even thinking about it. You may not write it down, but you already live by processes every day. The opportunity is to take what works instinctively and make it shareable across your team.

Myth 2: “Process Takes Too Much Time”

Many leaders fear that documenting processes will slow them down. And if you try to capture 100 percent of the steps in 100 percent detail, as I once did, it does take too much time. I had spent months and weekends creating a beautiful 6-inch 3-ring binder that captured every detail of our business. I presented it to my leadership team. The result? Crickets. It was so detailed that no one was able to use it and it quickly became outdated.

The good news is you don’t need that level of detail. In Process! we teach the 20/80 approach: document the 20 percent of steps that drive 80 percent of the results. Keep it high level, simple, and usable. Most core processes can, and should, be captured in just 1 to 3 pages. Enough to provide clarity and accountability, without overwhelming the team.

Myth 3: “Process Destroys Freedom”

The most common fear is that process equals rigidity, that it will stifle creativity and flexibility. In reality, it’s chaos that kills freedom. For example, would you rather attend a meeting where the leader “wings it” or one with a clear meeting agenda? If you picked the latter (please say you did!) a strong meeting agenda provides a process and weekly rhythm where issues surface quickly, clarity is reinforced, and accountability thrives. Far from boxing people in, process creates the framework that frees leaders and teams to innovate, create, and grow..

Next Step: Move Past the Myths

Mindset comes first. It’s not enough to document processes, you also need buy in. Without belief in the value of process, no one will maintain the work, and you won’t get the results you deserve. Address these myths head on, and then you can move onto documented, simplified, and followed. 

If you’re wondering what the mindset of your team is when it comes to process, check out the Process Mindset Questionnaire. Once you have clarity, process will be able to deliver the freedom and results you deserve.

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