Scaling as a Doer-Leader: Why Growth Feels Terrifying Without Process
Editor's Note: Lisa González is a best-selling co-author of Process!, an EOS Implementer®, Speaker, and Process! coach.
Doers are the heartbeat of every business. They get things done, solve problems fast, and thrive on action. But when it comes to process, many doers struggle. Some see it as the opposite of progress. Others wonder why their team cannot just “get it.” Still others know it is important but feel too busy to make it a priority. Stephen Covey observed in The 7 Habits of Highly Effective People that most leaders spend their time on what feels urgent instead of what is truly important.
Great leaders choose differently. They focus on the important work even when it is not urgent. Process falls into that category. Ignoring it may feel productive in the moment, but it robs you of time, consistency, and profit in the long run. And if the thought of growth makes you feel terrifying, it may be because you cannot imagine scaling with the weight that already sits on your shoulders today. For many doers, the idea of becoming a doer who also leads feels overwhelming instead of exciting.
The Doer’s Dilemma
Doers rely on instinct, speed, and improvisation to drive results. These strengths help in the moment but without process they create risk. Teams duplicate work, miss steps, or reinvent the wheel. Fires multiply and doers spend more time putting them out. What feels like efficiency becomes exhaustion. And when doers step into leadership, these habits make them the bottleneck.
Instead of scaling through others, they remain the go-to problem solver. Growth stalls because everything depends on them. The weight only increases, and the thought of adding more people or more business feels terrifying. Becoming a doer who also leads requires a mindset shift. It means accepting that what got you here will not get you there, and that scaling requires processes that let others succeed without you in every detail.
Do you feel like your team depends on you too much for the day-to-day?
The Cost of Ignoring Process
Every missed step, unclear handoff, or untrained employee creates hidden leaks in the business. These leaks show up as rework, delays, and lost margin. You may not see them on a P&L, but they erode profit every day. Doers who don’t prioritize process often carry this burden themselves, working harder and longer without realizing they are patching holes that could have been prevented. The more the business grows, the more exhausting and unsustainable this becomes. What once felt like strength now becomes the source of fear when growth only multiplies the burden.
Where do you see hidden leaks in your business that are draining profit and energy?
Turning Process Into a Doer’s Advantage
When doers embrace process, they unlock freedom and scalability. The key is to keep it simple. Document the 20 percent of steps that drive 80 percent of results. Train people so execution is consistent across the team. Use scorecards and measurables to track what matters most. Build in reflection and improvement so systems evolve with the business. With these habits, process shifts from a burden to a multiplier of impact. Growth begins to feel possible, even exciting, because it no longer rests on one person’s shoulders. Doers become leaders who scale, not just workers who carry the weight.
Next Step From Doing to Leading
Process will never scream for your attention the way urgent tasks do. But if you are a leader who thrives on doing, the next level of growth comes from stepping back, building process, and empowering others to execute. Covey taught that while most leaders chase urgency, great leaders focus on what is truly important.
Process is important work. It rarely feels urgent, but it is the work that multiplies results. By embracing process, you give yourself and your team clarity, accountability, and freedom. Growth stops feeling terrifying and starts feeling achievable.
Want to see where your biggest leaks are? Take the Process Gap Assessment and learn how small shifts in process can protect your profit and give you back your time. Or join our Boot Camp or Peer Group to learn with others who are making the same shift from doing to leading.
Does growth excite you or terrify you today? And what would it take to make it exciting again?