Brief
Hard Conversations
Hard conversations are essential for maintaining a healthy workplace with a positive culture. Approaching these conversations in a truthful, specific, and positive manner helps foster a high-trust environment. By preparing thoroughly, understanding the other person’s perspective, and practicing open and authentic communication, we can make these difficult discussions lead to positive outcomes and ensure the well-being of all parties involved.
In this brief, you’ll learn:
- Hard conversations are challenging, but there are ways to improve how you handle them
- Being truthful honors all parties involved and lays the foundation for a trusting environment
- Being specific ensures that the conversation stays on topic
- Being positive shows that we genuinely care about the person behind the issue at hand
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