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Customer Referral Program: Terms & Conditions

Last Updated: October 21, 2026

Welcome to the ‘Refer-a-friend’ Program

Ninety.io operates the Powered by Ninety software as a service (SaaS) that enables its customers to leverage a collection of cloud-based business-building and awareness tools, and build extraordinarily productive, humane, and resilient companies (the “Platform”).

The “​Refer-a-friend” is Ninety.io’s Referral Program. As a Referral Partner, you may elect to participate in the Referral Program listed below, subject to the Referral Partner Agreement (this “Agreement”).

BY ACCEPTING THIS AGREEMENT OR PARTICIPATING IN THE AFFILIATE PROGRAM, YOU (“REFERRAL PARTNER”, “PARTNER” OR “YOU”) AGREE TO THESE TERMS AND CONDITIONS WITH HUMALYTIX INC.(“Ninety.io” OR “WE”) UPON CLICKING ON THE “SUBMIT” BUTTON OR OTHERWISE ACCEPTING THIS AGREEMENT ON THE EFFECTIVE DATE (THE “EFFECTIVE DATE”).

If you are registering as a Referral Partner on behalf of an entity or organization, you represent that you have the authority to bind that entity or organization to this Agreement.

Referral Program

For a company that first signs up for Ninety.io via your valid Referral Partner Link (the “Referred Company”), such Referred Company will generate rewards as follows, subject to change:

New Paying Company

To earn the Referral reward, the Referred Company must meet the following criteria:

  • The Referred Company must upgrade from a trial to a paid Ninety.io plan for the first time.
  • The Referred Company must not have had an active paid subscription in the past 12 months.
  • The Referred Company must be in an active paid status
  • The Referred Company must have paid Ninety $100.00 US Dollars in subscription fees actually received and retained by Ninety.io, excluding any amounts refunded, disputed, charged back, reversed, or otherwise not successfully collected.

The Referral reward:

  • The Referral reward of $100 USD will be added to your PartnerStack account within thirty (30) days of the Referred Company meeting the above criteria.
  • Ninety.io reserves the right to withhold, cancel, or recover any Referral reward if the underlying payment is subsequently refunded, disputed, charged back, reversed, or determined to be fraudulent or otherwise ineligible under this Agreement.

Referral Eligibility

Referred accounts must represent bona fide operating businesses. Accounts generated through lead brokering, list resale, arbitrage networks, or multi-layer referral arrangements are not eligible for rewards.

Verification & Data Integrity

Ninety reserves the right to verify referred accounts using internal review and third-party data providers. Rewards may be delayed, denied, or revoked if an account cannot be reasonably validated as a legitimate business entity.

Geographic & Sourcing Disclosure

Referral Partners must disclose any third-party involvement in referral sourcing, including offshore teams or subcontracted referral activity. Failure to disclose such arrangements may result in immediate suspension from the program.

Clawback & Suspension

Ninety may claw back rewards and suspend or terminate Referral Partner participation if patterns suggest manipulation, artificial inflation, or circumvention of referral standards, even if individual accounts appear valid in isolation.

Pattern-Based Enforcement

Eligibility determinations may be made based on aggregate behavior and observed patterns, not solely on individual account review.

Terms and Conditions

1. This Agreement

Ninety.io will provide the Referral Program in accordance with the terms herein. We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion. These modifications may include, without limitation, changes in the scope of available referral fees, fee schedules, payment procedures, and program rules. If any of the modifications are unacceptable to you, your only recourse is to terminate this Agreement; Continued participation in the program shall be considered acceptance of such modifications. Notwithstanding the foregoing, any modification to this Agreement shall require approval by Ninety.io.

2. License Grant

Subject to the terms of this Agreement, Ninety.io hereby grants Referral Partner a non-exclusive license during the term of this Agreement to display one or more links specifically assigned to Referral Partner (whether in the form of text, or a logo or other graphic) provided to Referral Partner by Ninety.io (the “Partner Link” or “Link”), which will link to a unique URL (the “Partner URL”) once you become an approved member of the Referral Program which will enable Referrals to sign up with Ninety.io directly, and automatically register Your Referrals with Ninety.io. Additional Links may be generated upon request, but will be tracked separately.

If Ninety.io objects to the manner in which Referral Partner displays the Link or any other content relating to Ninety.io or its software or services, Referral Partner will remedy the issue in the manner requested by Ninety.io immediately. Referral Partner agrees to comply with Ninety.io’s reasonable requests to fulfill its obligations under this Agreement.

Ninety.io is not responsible for any and all expenses incurred by Referral Partner when soliciting and referring prospective Referrals to Ninety.io under this Agreement.

3. Payment

Ninety.io may utilize third-party payment processors or service providers in order to facilitate payments under the Referral Partner affiliate program. Referral Partner is solely responsible for keeping its recipient address for the payment processor used by Ninety.io up to date. Ninety.io will have no liability for, and will not resend payments returned due to incorrect payment email addresses. Payments will be made within thirty (30) days after the end of the month in which Ninety.io collects the corresponding amounts.

4. Customer Referrals

Customer Referrals: For a sale to generate to the Referral Partner, a customer must click through your valid Referral Partner URL and sign-up for Ninety.io, and become a paying Customer by entering their credit card information. Properly coded links are the sole responsibility of the Referral Partner.

Without limitation, and subject to Ninety.io’s sole discretion, Referrals and Net Revenues collected as follows or in any of the following situations will not qualify for a commission hereunder:

  • Referrals that are existing customers of Ninety.io at the time of sign-up;
  • Referrals previously referred to Ninety.io;
  • You may not refer yourself, a parent company, a wholly owned subsidiary, or a company or subsidiary that you have more than 50% ownership;
  • Referrals in violation of this Agreement; and/or
  • You may not participate in the Referral Program if you are an employee or contractor of Ninety.io.

5. Qualifying Sites

Ninety.io reserves the right to refuse any site entry into the Referral Program based on site content. Referral Partner will not place any Links on any sites that do not qualify for or are otherwise refused for the Referral Program. Sites that do not qualify for the Referral Program include, but are not limited to, sites which:

  • Promote sexually explicit materials
  • Promote violence
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Promote illegal activities
  • List coupon codes or discounts that were not officially provided to them by Ninety.io.
  • Infringe or otherwise violate any copyright, trademark, or other intellectual property rights of Ninety.io or any third party.

6. Prohibited Usage

Referral Partner agrees to the following covenants, and any violation thereof is grounds for immediate termination of this Agreement by Ninety.io. Referral Partner will not, directly or indirectly:

  • promote coupons that were not provided to the Referral Partner by Ninety.io;
  • host or promote "coupon stacking" sites where users may combine coupons to receive additional discounts;
  • in connection with its activities hereunder, (i) violate or infringe any common law or statutory rights of any person or other entity (including, without limitation, proprietary rights, copyright rights, trademark, service mark or patent rights, or any rights of privacy or publicity); (ii) violate any law, rule or regulation; (iii) use any material or information that is obscene, pornographic, libelous, defamatory, slanderous; or (iv) use any false or deceptive material, or otherwise engage in any consumer or other fraud.
  • Referral Partner agrees that during the term of this Agreement, Referral Partner shall not, without the prior consent of Ninety.io, directly, indirectly, or through any other party, solicit business from or perform services for any of Ninety.io’s direct competitors.

7. Powered by Ninety Anti-Spam Policy

Referral Partner will not use spam e-mail or other forms of Internet abuse (including spamming forums, blogs, Twitter, Facebook, and other social media outlets) to seek referrals. Referral Partner shall not engage in unsolicited, deceptive, or unlawful marketing or promotional activities, including through email, text messages, social media, or other electronic communications. Spam includes, but is not limited to, the following:

  • Electronic mail messages addressed to a recipient with whom the sender does not have an existing business or personal relationship where such messages are sent without any consent or other authorization required by applicable law;
  • Messages posted to Usenet, forums, Twitter, Facebook, and message boards that are off-topic (unrelated to the topic of discussion), cross-posted to unrelated newsgroups, posted in excessive volume, or posted against forum/message board rules.
  • Content posted on free blog websites for the sole purpose of keyword spamming, or comments posted to legitimate blogs that violate the comment policy of the blog owner.
  • Solicitations posted to chat rooms, or to groups or individuals via Internet Relay Chat or "Instant Messaging" system;
  • Certain off-line activities that are similar to spam, including distributing flyers or leaflets on private property or where prohibited by applicable rules, regulations, or laws.

Referral Partner will perform its activities hereunder in compliance with all applicable laws (including the CAN-SPAM Act of 2003) and any other Federal Trade Commission laws or regulations, including, as applicable, the Telephone Consumer Protection Act (TCPA), applicable state privacy and marketing laws, and laws governing electronic communications, advertising, and consumer protection. Referral Partner is solely responsible for obtaining any consents required by applicable law, providing legally required disclosures and opt-out mechanisms, and honoring applicable unsubscribe and opt-out requests. Referral Partner shall not make false, misleading, or unsubstantiated representations regarding Ninety.io or its products or services, and shall not represent that any communication is sent by or on behalf of Ninety.io without Ninety.io's prior written authorization.

Ninety.io may investigate any Referral Partner conduct and, at its sole discretion and with or without cause or prior notice, terminate this Agreement or suspend Referral Partner's participation in the Referral Program for any actual or reasonably suspected violation of this Section. If you wish to report a violation of our Anti-Spam Policy, please forward all relevant evidence to our team at helpful@ninety.io

8. Relationship of Parties

The parties are independent contractors, and nothing in this Agreement will create any partnership, joint venture, agency, franchise, sales representative, or employment relationship between the parties. Referral Partner has no authority to make or accept any offers or representations on Ninety.io’s behalf.

9. Disclosure of Partner Relationship

It is the sole responsibility of the Referral Partner to disclose the nature of their relationship with Ninety.io to Referrals in accordance with applicable laws.

10. Term and Termination

The term of this Agreement will begin when you accept and will end when terminated by either party. Either Ninety.io or Referral Partner may terminate this Agreement at any time, with or without cause, upon written notice to the other (which notice may be sent by email (1) in the case of notices from Ninety.io to you, to the email address associated with your account, or (2) in the case of notices from you to Ninety.io, to helpful@ninety.io). Upon the termination of this Agreement for any reason, all licenses granted hereunder shall immediately terminate and you will immediately cease use of, and remove from all of Referral Partner's sites, all links to the Ninety.io websites (including all Links), and all Ninety.io trademarks and logos, other Ninety.io marks and all other materials provided in connection with this Agreement. Termination results in the immediate closure of the Referral Partner’s account and, if Referral Partner breaches any term or condition of this Agreement, the loss of all rights regarding referrals and the forfeiture of any unpaid commissions. In addition, upon termination, all rights and obligations will immediately terminate except that any terms or conditions that by their nature should survive such termination will survive, including terms and conditions relating to intellectual property rights and confidentiality, disclaimers, indemnification, limitations of liability and termination, arbitration, class action waivers, and the miscellaneous provisions below.

12. Indemnification

Referral Partner shall indemnify and hold harmless Ninety.io against any liability arising from any third-party claim in connection with this Agreement to the extent such claim is not due to an act or omission by Ninety.io. Further, Referral Partner will indemnify and hold harmless Ninety.io against any liability arising from Referral Partner’s breach of any obligation, representation, or warranty under this Agreement.

13. Limitation of Liability

NINETY.IO WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, ECONOMIC, OR CONSEQUENTIAL DAMAGES (OR ANY LOSS OF REVENUE, PROFITS, EXPENDITURES OR DATA) ARISING IN CONNECTION WITH THIS AGREEMENT OR THE PROGRAM, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER FOR BREACH OF CONTRACT, NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION THAT RESULT FROM THE RELATIONSHIP OR CONDUCT OF BUSINESS CONTEMPLATED HEREIN. FURTHER, OUR AGGREGATE LIABILITY ARISING WITH RESPECT TO THIS AGREEMENT AND THE PROGRAM WILL NOT EXCEED THE TOTAL COMMISSIONS PAID TO THE AFFILIATE UNDER TO THIS AGREEMENT IN THE THREE (3) MONTHS PRECEDING THE DATE THE CLAIM AROSE.

14. Disclaimer of Warranties

NINETY.IOHEREBY DISCLAIMS ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT, INCLUDING THE NINETY.IO SITE AND PRODUCTS, ANY LINKS, THE AFFILIATE PROGRAM OR AN AFFILIATE'S POTENTIAL TO EARN INCOME FROM THE AFFILIATE PROGRAM, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND/OR WARRANTIES ARISING FROM ANY COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF THE WEBSITES OR THE LINKS WILL BE UNINTERRUPTED OR ERROR-FREE, AND NINETY.IO WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.

NINETY.IO WILL MAKE REASONABLE EFFORTS TO TRACK AND PAY COMMISSIONS TO THE AFFILIATE. HOWEVER, NINETY.IO IS NOT RESPONSIBLE FOR TECHNICAL PROBLEMS, ACTS BY THIRD PARTIES, OR OTHER INACCURACIES OR EVENTS OUTSIDE NINETY.IO’S REASONABLE CONTROL.

15. Referral Partner Warranties

Referral Partner warrants that it has the authority to enter into this Agreement and, in connection with its performance of this Agreement, will comply with all applicable laws. Furthermore, Referral Partner has sole responsibility for (a) obtaining and verifying it has all authorizations, consents, and rights necessary for Ninety.io and its subcontractors to process any personal data as reasonably required to perform Ninety.io’s obligations hereunder; (b) the accuracy, quality, and legality of all information provided or made available to Ninety.io to use in performing its obligations hereunder; and (c) ensuring compliance with this Agreement by Referral Partner and its affiliates, and subcontractors, where any breach of this Agreement by any of the foregoing will be deemed to be a breach by Referral Partner.

16. Ownership and Confidential Information

As between Referral Partner, Ninety.io, and Ninety.io’s licensors, Ninety.io or its licensors own all right, title, and interest to in and to the Platform, its trademarks, service marks, logos, trade names, referral links, promotional materials, and all other intellectual property and proprietary materials provided or made available by Ninety.io in connection with the Referral Program (collectively, “Ninety.io Materials”). Ninety.io grants Referral Partner a royalty-free, non-exclusive, non-sublicensable, non-transferable, and revocable license, during the term of this Agreement, the Ninety.io Materials solely as necessary to participate in and promote the Referral Program in accordance with this Agreement and any branding or usage guidelines provided by Ninety.io. Referral Partner shall not modify, reproduce, distribute, or otherwise use the Ninety.io Materials except as expressly permitted by Ninety.io. All goodwill arising from Referral Partner's use of Ninety.io's trademarks shall insure exclusively to Ninety.io's benefit. Referral Partner acknowledges that, in connection with this Agreement or the Referral Partner Program, it may obtain business, technical, or financial information relating to Ninety.io (“Proprietary Information”). Referral Partner and its employees and agents shall, at all times, both during the term of this Agreement and after its termination, keep in trust and confidence all such Proprietary Information, and shall not use such Proprietary Information other than as necessary to perform its obligations under this Agreement; nor shall Referral Partner or its employees or agents disclose any such Proprietary Information to any person without Ninety.io’s prior written consent. Referral Partner shall not be bound by this Section with respect to information it can document (a) has entered or later enters the public domain as a result of no act or omission of Referral Partner, (b) is lawfully received by Referral Partner from third parties without restriction and without breach of any duty of nondisclosure by any such third party, c) was lawfully known to Referral Partner without restriction before disclosure by Ninety.io, or (d) was independently developed by Referral Partner without use of or reference to Ninety.io's Proprietary Information.

If Referral Partner is required by applicable law, regulation, or legal process to disclose Proprietary Information, Referral Partner may do so solely to the extent legally required, provided that Referral Partner, to the extent legally permitted, gives Ninety.io prompt written notice and reasonably cooperates with Ninety.io in seeking confidential treatment or other appropriate protection.

17. Agreement to Arbitrate; Class Action Waiver

You and Ninety.io agree to resolve any dispute arising under this Agreement by binding arbitration in the State of Delaware, or in another location that both parties agree to. This applies to all claims under any legal theory, unless the claim fits in one of the exceptions below. It also applies even after the termination of this Agreement. If the parties have a dispute about whether this agreement to arbitrate can be enforced or applies to such a dispute, the parties agree that the arbitrator will decide that too.

You and Ninety.io agree that the parties will go to court to resolve disputes relating to your or Ninety.io’s intellectual property (e.g., trademarks, trade dress, domain names, trade secrets, copyrights, or patents). Also, either party can bring a claim in small claims court, either in Delaware or the county where you live, or some other place both parties agree on, if it qualifies to be brought in that court. In addition, if either party brings a claim in court that should be arbitrated or either party refuses to arbitrate a claim that should be arbitrated, the other party can ask a court to force the parties to go to arbitration to resolve the claim (i.e., compel arbitration). Either party may also ask a court to halt a court proceeding while an arbitration proceeding is ongoing.

Prior to filing any arbitration, both parties jointly agree to seek to resolve any dispute between the parties by mediation conducted by the American Arbitration Association (“AAA”), with all mediator fees and expenses paid equally by the parties. If mediation is not successful, either party may initiate an arbitration proceeding with AAA. You can look at AAA’s rules and procedures on their website http://www.adr.org or you can call them at 1-800-778-7879. The arbitration will be governed by the then-current version of AAA’s Commercial Arbitration Rules (the "Rules") and will be held with a single arbitrator appointed in accordance with the Rules. To the extent anything described in this agreement to arbitrate conflicts with the Rules, the language of this agreement to arbitrate applies.

Each party will be entitled to get a copy of non-privileged relevant documents in the possession or control of the other party and to take a reasonable number of depositions. All such discoveries will be in accordance with procedures approved by the arbitrator. This agreement to arbitrate does not alter in any way the statute of limitations that would apply to any claims or counterclaims asserted by either party.

The arbitrator’s award will be based on the evidence admitted and the substantive law of the State of Delaware and the United States, as applicable, and will contain an award for each issue and counterclaim. The award will provide, in writing, the factual findings and legal reasoning for such award. The arbitrator will not be entitled to modify this Agreement.

Except as provided in the Federal Arbitration Act, the arbitration award will be final and binding on the parties. Judgment may be entered in any court of competent jurisdiction.

18. Miscellaneous

Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement. Neither party shall have any right or ability to assign, transfer, or sublicense any obligations or benefits under this Agreement without the written consent of the other (and any such attempt shall be void), except that Ninety.io may assign this Agreement to any third party who succeeds to substantially all its related business or assets. If any of the provisions of this Agreement are determined by a court to be unenforceable, they shall be severed from this Agreement, and the remaining provisions shall remain in full force and effect.

Any dispute or claim arising out of this Agreement or related thereto (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the internal laws of the State of Delaware without giving effect to any choice or conflict of law provisions or rules.

By signing up with the Referral Program, you acknowledge that you have read this agreement and agree to all its terms and conditions.