5 Tips to Build an Effective EOS® Scorecard
If you're like most entrepreneurial leaders I coach, you're focused on winning the week, to win the quarter to win the year. You want to know, week by week, if you're on track or off. You want to manage proactively — such that you can predict. The EOS Scorecard™ is one of the most powerful tools in the EOS Toolbox™ because it helps you do exactly that. When done right, it gives your team visibility, accountability, and a shared understanding of what “winning” looks like. Here are 5 tips that help you build a more effective EOS Scorecard that can help guide your business decisions.
What Is the EOS Scorecard?
Think of the Scorecard as a weekly scoreboard. It tracks 5–15 activity-based EOS Measurables, each owned by someone on your team. These aren’t vague KPIs you look at once a quarter. These are the pulse points of your business. Every week, you review each number, identify where you’re off track, and solve issues using the IDS® method — Identify, Discuss, Solve™.
Watch This Before You Create Your Scorecard
If you’re serious about perfecting your EOS® Scorecard, I recommend starting with the Getting What You Want Tool, which is covered thoroughly in the new EOS Data Book. This video walks you through how to identify the right Measurables, spot when numbers are off track, and connect your data directly to customer journeys and core processes. By working backward from your goals, you’ll see where breakdowns happen and how to fix them — creating a scorecard that’s not just a report, but a roadmap to results.
5 Tips to Build an Effective EOS Scorecard
I’ve seen a lot of Scorecards — and I’ve seen a lot of them fall flat. Here are 5 tips to help build one that actually makes an impact.
1. Start With the Accountability Chart™
Before you decide what to measure, get clear on who owns what. Your Scorecard should align with your Accountability Chart. Each leader typically owns 1–3 Measurables. If they “GWC” (Get it, Want it, Capacity to do it) their seat, they should have no problem owning those numbers.
2. Measure 5-15 Weekly Measurables
The right Scorecard has just enough data to see trends and make decisions. We aim for 5–15 weekly Measurables. If you try to measure everything, you’ll measure nothing, so get clear on what actually moves the needle.
3. Make It Activity-Based
Lagging indicators like revenue and profit are important — but they show up after the fact. The Scorecard focuses on leading indicators: sales calls made, proposals sent, customer support tickets resolved. These are the actions that predict future results.
4. Review Weekly
The best Scorecards are used in weekly Level 10 Meetings™. You review the numbers, mark them on track or off track, and if something’s off, drop it down to the Issues List and IDS it. Don’t just report, gather your team to ideate and solve.
5. Expect to Tweak It
Rarely does a team get it perfect on the first try. Be willing to learn. Ask: Is this number giving us insight? Is it actionable? If not, tweak it. Just don’t tweak it every week, as you want to give your EOS Scorecard time to tell the story.
The Scorecard in a 90-Day World®
EOS operates in 90-day cycles. Your Scorecard helps your team stay on track between Quarterlies. If your Rocks aren’t progressing, the Scorecard will reveal it. If your team is overwhelmed, it will show up in your numbers. Data is your early-warning system.
Powered by Ninety
Let’s be honest — managing Scorecards in spreadsheets gets messy. That’s why I recommend using Ninety’s platform. EOS Powered by Ninety integrates your Scorecard with your V/TO®, Accountability Chart, and Level 10 Meetings so your data lives in one place and your team can focus on execution.
You want a Scorecard that helps you lead. That helps your team take ownership. And most of all, that helps your organization gain Traction®. Let Ninety help you build it. Already a Ninety customer? Click here to access your scorecard. Not a customer yet? Start your free 30-day trial and test drive the Scorecard in Ninety.
Start with 5–15 activity-based Measurables — things you can control that drive results. Each number should be owned by someone in your Accountability Chart™, and together, the Scorecard should give a weekly pulse on your business. Think leading indicators: calls made, proposals sent, support cases closed.
A great Scorecard creates visibility and accountability. If your team can objectively tell whether you’re winning or losing each week — and you’re using the data to make decisions and IDS issues — it’s working. You’ll know it's not working if you're only reviewing it and not acting on what it shows.
Weekly. The EOS Scorecard is designed to give you a real-time view of how your business is performing. Review it in your weekly Level 10 Meeting™, identify off-track numbers, and solve them through IDS®.
If something is clearly not useful, yes — but use caution. Give your Scorecard time to show trends. If a number isn’t giving you insight after a few weeks, it might be worth tweaking. Just avoid constant changes; consistency builds clarity.
Eventually, yes. Start with a company-wide Scorecard for the Senior Leadership Team. As you cascade EOS deeper into your organization, department-level Scorecards help each team track what matters most to their success, aligning the entire company around measurable results.