Focus Filters

Introduction

To turn your Vision into reality, you and your team should pass decisions through one or more Focus Filters — the essential elements of your Vision. This process simplifies decision-making and keeps your organization focused on its primary goals.

When Britain’s 2000 Olympic rowing team began training, they embraced a Focus Filter to guide them. It was a simple idea reduced to a short question — “Will it make the boat go faster?”

Passing every temptation, diversion, and interruption through this filter kept the team extraordinarily attentive on their goal of earning a gold medal — a dream they accomplished nearly a century after the last British rowing team lapped the world.

It’s easy to get distracted. But to scale your organization, you need to keep your team rowing in the same direction — toward your Vision.

The primary Focus Filters are your:

Context

Focus Filters help ensure that everyone in the organization is aligned on the things that really matter. When you’re considering new hires, sales targets, acquisitions, or setting goals, having a system to determine whether or not the decision fits in with what you do, who you serve, how you serve, why you’re in the market, where you’re going, and who you are is critical for growth and turning your Vision into reality.

Imagine you’re constructing a bridge connecting two bustling cities divided by a river. Your Vision of connecting these metropolises needs to inform every action and decision for your team. Anything that goes against that Vision should be filtered out as a distraction. These Focus Filters turn the answers to many questions into an automatic Yes or No — saving everyone time to work on what matters.

Industry and Niche

The first Focus Filter should be the simplest to establish. Knowing and identifying your Industry and Niche will make it easy for everyone in the organization to understand and explain what you do. These are the products or services you provide — your “whats.”

Ideal Customer

Identifying your Ideal Customer involves pinpointing three key characteristics:

1. Geographics — Where your Ideal Customers are located.
2. Demographics — The measurable statistics describing your Ideal Customers (such as age, income, industry, and so on).
3. Psychographics — The motivations of your Ideal Customers (such as their values and other consumer choices).

We exist to aid our Ideal Customers’ progress through the customer journey we created for them. When a company has an Ideal Customer properly profiled, attracting and retaining them becomes an intentional step in nearly every process. These are the clients that make your work worthwhile — Ideal Customers are your “who.”

Unique Value Proposition

Your Unique Value Proposition (UVP) serves as a promise to your customers. We recommend focusing on one primary UVP while considering a secondary option to define how you serve your customers. With help from Fred Wiersema and Michael Treacy’s The Discipline of Market Leaders, we’ve identified four UVPs:

1. Cost —  Providing the lowest cost to appeal to a wide audience.
2. Innovation — Finding unique ways to solve problems and improve people’s lives.
3. Customer Service — Offering an extraordinary customer experience that makes getting what people want easier.
4. Status — Appealing to a buyer’s need to feel unique or special.

Your UVP is how you appeal to your Ideal Customers — your “how.”

Purpose/Passion/Just Cause

Your Purpose/Passion/Just Cause is the guiding force behind your organization. The organization’s purpose is often the reason it was started in the first place. Your team members, especially the leaders, need to be passionate about this pursuit to make their work meaningful. This Purpose and Passion lead to your Just Cause, which describes a future state so appealing that people are willing to sacrifice to reach it. Together, your Purpose/Passion/Just Cause form a filter that brings meaning to your organization — they’re your “why.”

Goals

Beginning with your most ambitious long-term goals (Compelling and Audacious Goals) and trailing down in time to your 3-Year, 1-Year, and 90-Day Goals, goals keep you motivated to make your organization better and better.

Your Compelling and Audacious Goals (CAGs) should align and benefit all your stakeholders while clearly connecting to your Purpose/Passion/Just Cause.

Your 3-Year Goals keep you on pace to meet your CAGs while pushing your organization to grow.

Your 1-Year Goals should be captivating and achievable since their results show whether or not your year has kept you on track.

Your Rocks (90-Day or Quarterly Goals) are used to build a new project or fix an existing one — they’re a fixture of the infinite quarterly lifecycle of your organization.

Your goals define your ambitions of where you want to be and keep your stakeholders invested in what you do — the outcomes of your goals are your “where.”

Core Disciplines of Focus Filters

Hopefully Helpful Hints

Takeaway

Visionaries who are ready to scale their organizations need a clear Vision that commits to a core set of guiding principles — Focus Filters. When presented with a decision or a new idea, every team member should pass it through your Focus Filters to make sure it aligns with your Industry and Niche, Ideal Customers, Purpose/Passion/Just Cause, Unique Value Proposition, Goals, and Core Values. Use Ninety to document your Vision and Focus Filters so everyone in your organization can see them and align their work to them.

What’s next? Visit the 90u Library or try Ninety today.