Published: September 13, 2021
Summary: The Team is probably spending too much time on the Scorecard discussing Issues that should be discussed during the IDS. Understanding this section of the Weekly Meeting and adequately preparing the Scorecard will lead to more efficient meetings.
Hopefully, you've read through how the Segue is essential to creating a natural-feeling transition between Meetings. I also talk about how it's a powerful way to keep WFA Teams connected.
This week I'm going to cover the Scorecard section of the Weekly Meetings agenda. Ninety's goal is to make data a superpower. Interactions with the Scorecard during Weekly Meetings are a large part of that.
Here are three things to keep in mind when talking about the Scorecard during your Weekly Meeting:
1. Don't spend a lot of time on it.
The information supplied by the Scorecard frequently merits long discussions. The Scorecard section of the Weekly Meeting agenda is just not where those conversations should be happening.
Consider this a teaser for the blog post where I'll cover IDS, but Meetings become more efficient when Teams save all discussions until every Issue topic is on the table. Only then can the Issues be prioritized. That prioritization is crucial for efficient Meetings.
That's why I firmly believe that the most powerful tool in the Meeting arsenal is to right-click and 'Make it an Issue.' This is valid in every section of the agenda, but it shines during the Scorecard.
See a data point that indicates there is an Issue? Right-click and "drop it to the bottom" (aka add it to the Issue list). When creating an Issue, throw a couple of words in the title to remind everyone why it's a topic of discussion. Then keep it moving. If it's important now, it'll still be important when it comes time to IDS.
2. Prep the Scorecard so it performs.
Everything about the Scorecard is geared so that the data can be digested quickly.
The "green, yellow, red" color tabs readily indicate if a data point is on the way to, or already, going off-goal. Use these colors to show where attention should be focused.
The colors are responding to the goals attached to each Measurable. But how do we ensure those goals are still valid? Activating the "Total" or "Average" column provides a benchmark for those goals, allowing us to ask if the goals are still valid or need to be IDS'ed themselves.
At Ninety, we like to use multiple Measurables to track an outcome. This helps us triangulate an exact outcome, or at least paints a better picture. We group those similar Measurables together using line breaks. Humans are better at identifying a trend in data when we see it grouped together. For more details on how to apply line breaks, see our help article here.
3. Include all of the data!
This last bit is essential but straightforward: all data must be loaded into the Scorecard before starting the Meeting. The Team can't react to data they don't have. We firmly believe that someone on the Team should own the upload process because, as we know, accountability is critical.
We all want more efficient meetings. Ninety can help achieve them, and understanding the importance of dropping Issues to the bottom and adequately preparing the Scorecard goes a long way to making efficiency happen.
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