Case Study | Thorn Baker Construction

Until three years ago, Rob Ford ran Thorn Baker Construction the old school way: pen, paper, and spreadsheets.

All that changed the minute he met Ninety representatives at a conference. Once Rob learned what Ninety’s system could do for him, he was all in.

“I’d be worried if we couldn’t use it anymore because it’s such an important part of how we get things accomplished,” Rob says.

From First Impressions to Vital Visibility

Now, everyone at Thorn Baker Construction has access to the Ninety functions, features, and support they need to know who’s working on what, track progress, communicate effectively, and facilitate better collaboration and transparency — company-wide.

Their daily work got even easier. They’re:

• Tracking data and measurables to make smarter decisions.
• Setting priorities and achievable goals.
• Running more productive meetings.
• Assigning and tracking tasks more efficiently.
• Sharing critical information more openly. 
• Improving personal initiative and productivity by taking ownership of projects.
• Giving and getting feedback with quarterly and annual conversations and other planning sessions.
• Staying mindful of their shared vision for the future.

Working Smarter, Not Harder

“One of the benefits of using Ninety is the great customer support,” Rob says. “If we come up with an idea, Ninety is pretty responsive. If we think something could use a little tweaking, they help us with a solution or let us know about solutions already out there.”

Working with Ninety’s intuitive and simple system has become second nature for Rob and his team.