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What It Really Means to Work with a Founder

Eventually, most founders encounter a moment when someone (or a few people) inside the company starts acting like the startup is already a finished product.

They operate as if the company is stable, the strategy is set, and the culture is something to preserve instead of shape. Their conversations center on risk management and optimization, as though they were hired to manage a machine, not help build one.

And in doing so, they lose sight of the most important context of all: This company exists because a founder believed it should and refused to stop pushing until it did.

When people forget they work for a founder, they start managing for comfort instead of purpose. They optimize for control instead of speed. They ask for process when what’s required is judgment. And they look for certainty when the moment calls for courage.

The fact is, until Stage 5, you're still in Founder Mode. Everything is fragile. Every decision either moves you toward coherence or chaos. Some people are wired for it. And others need to be a part of something that's already built. There's nothing wrong with either, but self-awareness is key. 

So let’s take a look at what it really means to work inside a founder-led company — the mindset it takes, the trade-offs it asks for, and the rewards that make it worth it.

The Gravity of the Founder

As founders, we carry an invisible force field, an energy that bends the usual rules of organizational life. We distort time, pull people into orbit, and generate meaning out of uncertainty.

That intensity is what keeps the company alive in the early stages while we’re still working out the structure and resources are limited. It’s how we turn an idea into something real. But for people who’ve never been close to it, that energy can feel uncomfortable. They often mistake intensity for volatility. They crave calm, which makes sense if they’ve only ever worked in mature environments.

Here’s the hard truth: You don’t get stability and predictability until you reach Stage 5 and beyond.

In Stages 1 through 4, everything is still being built, and our presence is the connective tissue that holds it all together. The company’s survival depends on our obsession, our intuition, and our pace. From the outside, the business might look like it’s settled. But inside, it’s still a living experiment held together by belief and will.

At times, our presence will feel oversized. That’s not dysfunction. That’s the system working as designed. And if you’re on the inside, you don’t have to love it, but you do have to understand it. Because every decision is either reinforcing stability or accelerating entropy.

The Part Most People Miss

Here’s what a lot of people (especially those who’ve never worked for a founder) don’t always get: You can’t separate the company’s culture, pace, or ambition from the founder’s psychology.

Early on, it’s personal because it has to be. The company isn’t running on systems. It’s running on our belief, urgency, and unfinished ideas.

In Stages 1 through 4, our mindset drives everything. What we believe shapes what gets built. Our urgency sets the tempo. Our ability to live with ambiguity becomes the company’s capacity to adapt. Our willingness to say, “We’re doing this,” in the face of uncertainty becomes the company’s forward motion.

People who join during these stages often think they’re stepping into something that’s already been built. In reality, they’ve been handed a hammer and pointed toward the next wall. And that misunderstanding causes tension when we don’t have the right person. They expect structure, when what’s actually needed is participation. They expect direction, when what’s needed is initiative.

And the truth is, not everyone wants that. Not everyone should. This kind of work isn’t for people who need certainty. It’s for people who can build while everything is still being figured out.

It's not about agreeing with every decision we make as founders. I deeply believe healthy tension is productive. But they do need to understand the context. This isn’t legacy work — yet. It’s survival work. When people lose sight of that, they begin asking the wrong questions. They start talking about “balance” and “best practices” as if we’ve already crossed the mountain. They forget we’re still climbing.

But for the right people, there’s real upside. They don’t just do a job, they help shape a company. They don’t just contribute, they leave a mark. That kind of work is hard to find, and it’s worth it.

The Hiring Trap

One of the most painful mistakes we make is hiring someone who’s perfect for the company we hope to be, not the one we actually are.

It usually happens after years of intensity. We're tired — physically, emotionally, spiritually — and want relief. So we bring in someone who looks great on paper. Someone who’s operated at scale, built big teams, managed complexity, and brought predictability to places that needed it.

But the company isn’t ready for that yet.

If you’re in Stage 3 or 4, the systems are still forming as you scale. The business still relies on your energy to maintain coherence.

When a leader who’s only lived inside established environments shows up too early, they misread the signals. They interpret urgency as chaos and try to stabilize what hasn’t yet found its shape. And slowly, unintentionally, they begin sanding off the edge that made the company work in the first place.

No one’s wrong. You’re just living in different realities. You're still operating in survival mode. The leader is wired for refinement. And when those worlds collide without alignment, the company starts to lose its way.

Founder Mode vs. Professional Mode

Professional Mode is what most experienced leaders, the ones who haven’t spent time working in founder-led environments, are trained for. It’s about refinement, consistency, and scale. They thrive in environments where the systems are already in place, the strategy is clear, and the risks are known.

Founder Mode is something else entirely. It’s about momentum in the face of ambiguity. Acting before all the data’s in. Turning insight into action while things are still shifting. It’s not clean or linear, and it’s definitely not calm. But it’s what founder-led companies run on.

The tension between the two comes down to timing.

If you bring in Professional Mode too soon, it tries to impose structure on something that’s still forming. That ends up slowing down the work, resulting in the business losing the very motion that gave it shape in the first place.

That’s why the systems you introduce in Stages 3 and 4 need to support forward motion, not slow it down. You don’t need complexity — you need clarity. Tools like Ninety help you stay aligned, focused, and accountable while your company is still taking shape.

Once a company reaches Stage 5, things begin to shift. The systems connect, the culture starts to hold, and the narrative stabilizes. You no longer need Founder Mode in every moment because the structure can carry more of the weight.

The mistake is thinking you can skip ahead. But no founder can professionalize their way into greatness. You can only professionalize once you’ve stabilized.

 

When something is important enough, you do it even if the odds are not in your favor.

Elon Musk

 

Still Building, Always Becoming

I’ve made the mistake more than once of hiring experienced leaders who were perfect for the company I hoped to become, not the one we actually were. I wanted relief, but what I really needed was alignment.

And each time, it came back to the same issue: Misunderstanding the stage we were in. They were operating as if we were in Stage 5, but we were still grinding through 3 or 4. The company’s survival still depended on my energy, not an established structure or processes.

Founders don’t need perfect people. We need people who are contextually competent. People who understand what it means to work inside something that’s still being built. People who can carry weight while the details are still settling.

Until you reach Stage 5, everyone — founders, leaders, and team members — must live in the tension between creation and collapse.

Still building. Still becoming. Still earning the trust of our market.

And for those who embrace this kind of work — who lean into the mess, the momentum, the building — there are rewards. You grow faster. You gain judgment. You get to leave your fingerprints on something that didn't exist before.

The work is harder. But it matters more.

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