I’ve sat in a lot of leadership team meetings over the years, and after a while, you start to notice that the conversations that matter most rarely begin with a neat, well-defined issue. They usually start with something small. Something that wasn’t on the agenda to begin with: a comment from a ...
A leadership team can sit through the same meeting, look at the same numbers, hear the same customer feedback, and leave carrying very different conclusions about what just happened. I see it all the time. And it doesn’t happen because some people weren’t paying attention or because anyone on the ...
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By the time a leadership team is ready to make a call, the most important work has usually already happened. Most people talk about leadership teams as if their main job is decision-making. And sure, strategy, priorities, trade-offs, and direction matter a lot. But starting there misses something ...
