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We've all done it (I’ve made the mistake more than once). We hire someone who looks perfect on paper — sharp, experienced, maybe even a little scarred. The kind of person who's weathered some storms and lived to tell the tale. And at the time, it feels like a good thing. We tell ourselves that's ...
Most of us who build, run, and scale companies don’t start with slogans. We start with a sense of what could be. A drive to make things better. A willingness to try, fail, and try again. It’s gritty, unglamorous Work. And yet, as companies grow, it’s tempting to replace that hard reality with ...
Here’s something I’ve come to deeply believe: 95% of people are good 95% of the time. That doesn't mean they're perfect or always right — but they are inherently good. Well-intentioned. Doing their best to make sense of the world. Trying, in their own way, to do what they believe is right. And yet, ...
