Published: April 02, 2021
In recent weeks, Ninety CEO and Visionary Mark Abbott has shared his perspective on the importance of trust within relationships in an ongoing series of essays on Medium, “About Trust: Forever a Work in Progress.” The series explores the dimensions, components and value of trust in our relationships and, ultimately, in building High Trust Companies (HTCs). In his latest essay, Mark applies a mathematical model to help make trust easier to see, understand, measure and build, providing tools for the analysis and “measurement” of trust within our relationships.
You can read the essay here: Part Four: The Math of Trust.
So, how can math help to determine if someone is trustworthy? One simple equation:
In the article, Mark highlights the three primary dimensions of Trust – Competency, Character, and Connections – all of which are interdependent, exploring the traits of each dimension within the equation. For instance, there are many people who consider themselves as having the highest integrity, yet they don’t follow through on their agreements. While well-intentioned, this ultimately would impact their Total Trust Score.
This provides an easy, intentionally ordered tool to assess and rate the trust levels within relationships and, more importantly, sets the stage to discuss what's working and what needs work.
Much like Trust, this Trust Score model is a forever work in progress.
We invite you to take a look at the essay. See what you think. Leave your feedback in claps (if you find value) or in comments to explore for future articles. Together we can take the proposed trust-rating model to the next level!
Here's the link again: Part Four: The Math of Trust.
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